We will accomplish these goals by directing our focus on improving the customer experience by driving standardization and excellence in all our critical functional activities and processes.
This will be executed by developing strategies :
That understands the customer and is willing to adapt our process to meet or exceed customer expectations.
Educate employees on how their roles and actions fit into the companies overall structure for system optimization.
Continue to drive the Operational Review as a value-added process.
Reduce cycle times (order flowthrough).
Improve standardization of activities and processes.